Support

Support of our customers is one of the most important task we focus on. By helping you, we are able to learn how the benefits from our products can be maximized.

Documentation/manual

We provide a large and extensive documentation/manual of the microscope software Morgentau M1, which is updated regularly with new ways to use Morgentau M1 efficiently. It is based on the Wiki software and, thus, also allows you to change or adapt the documentation where you think it is needed: Morgentau Solutions Knowledge Center.

Due to this interactive solution, every user of the microscope software Morgentau M1 can benefit from a general pool of knowledge. It can be used to:

  • Experience other perspectives on how to use your microscope system.
  • Learn how the software can be employed in various experiments.
  • Read about the latest research opportunities.
  • Communicate with other researchers.

We listen to your ideas

We seek to constantly improve our products. Thus, you are welcome to send your ideas that might improve our software to support@morgentau-solutions.com. We will contact you and discuss these ideas with you because we always seek to offer products that perfectly fit the needs of our customers.

We also offer custom-built extensions

If you have special demands concerning the functionality of our products, we are willing to discuss them with you (support@morgentau-solutions.com). Not only because we want to learn about researchers' needs but also because we want to engage in discussions with you about custom-built extensions that fit your unique research projects. In some cases, researchers' demands have made their way into our products. In other cases, we can offer a proposal concerning the development of a unique custom-built extension for you.

Contact

If you have further questions, please contact us: support@morgentau-solutions.com.